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Home > 'Go for your life' Infoline

'Go for your life' Infoline

The 'Go for your life' Infoline service provides useful information on physical activity, healthy eating and community activities for all Victorians. Our trained operators will inform you about the activities and services that exist in your local area.

The 'Go for your life' Infoline can help you locate information on the 'Go for your life' website. Additionally, tailored information kits featuring content from the website can also be ordered through the Infoline.

Whether your query is based around exercise, nutrition or community involvement, the 'Go for your life' Infoline service will give you current and accurate information.

The 'Go for your life' Infoline operates Monday to Friday 9am - 5pm on 1300 73 98 99.

Callers who are deaf or have a hearing or speech impairment can call through the National Relay Service:

TTY users phone 133 677 then ask for 1300 73 98 99
Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 73 98 99
Internet relay users connect to the NRS (see www.relayservice.com.au for details) and then ask for 1300 73 98 99

Ongoing support
As a quality assurance and support mechanism, each caller to the Infoline is offered a follow up call, one month after the original call. This is to ascertain the usefulness of the information provided and to establish if an individual’s level of health awareness has increased based on the information received. This is also an opportunity to explore if the caller was able to action some sort of behaviour change, and to assess the barriers and facilitators in that process.

Telephone Health Coaching
An exciting new counselling component has been incorporated into the Infoline service. This enables individuals that meet a certain set of criteria to access ongoing behaviour change support for up to 6 months. Calls will be scheduled at 0, 1, 2, 4 and 6 months. Trained operators conduct evidence based health coaching utilising motivational interviewing, goal setting, problem solving and other strategies tailored specifically to the needs of the individual caller.

For further information about the Health Coaching service download the brochure (560kb, pdf) or contact Kinect Australia on (03) 8320 0100.

To be connected to healthy and active opportunities in your locality phone 1300 73 98 99.

Physical activity and quitting smoking
A pamphlet has been developed by the Infoline in conjunction with Quitline to promote physical activity as a tool to help assist people quit smoking. To view the full pamphlet see Physical activity: one strategy to assist you through the process of becoming a non-smoker.

Last updated: 04/27/2009

'Go for your life' Infoline - 1300 73 98 99